Wilshire + Cooper™ Returns Policy


Returns Policy


Wilshire + Cooper™ will gladly accept returns of unworn, unwashed merchandise with all original tags and attachments in place for a full refund, on all merchandise purchased on wilshireandcooper.com. Returns can be made for up to 28 days from the date of purchase. Following our receipt of your return, it will usually be processed within 15 business days and will be refunded back to the original purchase method. We will send you an email confirming that the refund has been processed.

We do not offer exchanges for orders. If you would like a different size or color, please return your unwanted item for a full refund and place a new order for the item or size that you would like.

For all discounted purchases made during sales or via promotion codes, returns will be credited at the discount price.

A Returns form can downloaded from www.wilshireandcooper.com or by clicking here. A return will be granted after the product and completed return form are received. In the unlikely event that the item has been returned to us in an unsuitable condition, we may need to send the item back to you.

Returning Instructions (for USA customers)

To return a Wilshire + Cooper™ product purchased from this website and delivered to the USA, please use the included prepaid return shipping label. To ship an item back to Wilshire + Cooper™ please download and complete the Returns form, then follow the below instructions to return your items:
1. Indicate on the returns form whether you would like a refund or store credit.
2. Fill in your order information and delivery address details
3. Fill in the item information you are returning as well as the reason for the return
4. Put your item(s) and invoice back into the package and affix the prepaid return label to the bag, including your completed return form, then Drop off the package at any post office or post office box, a $7.00 return postage charge will be deducted from your refund.


Returning Instructions (for orders outside the USA)

To return a Wilshire + Cooper™ product purchased from this website and delivered outside the USA, please follow the below instructions to return your items:
1. Indicate on the returns form whether you would like a refund or store credit.
2. Fill in your order information and delivery address details
3. Fill in the item information you are returning as well as the reason for the return
4. Put your item(s) and invoice back into the package and send your item(s), including your completed return form, via a prepaid, insured, traceable postage method to ensure a safe and documented delivery to:
Wilshire + Cooper™ returns processing
C/- Shipcalm
2460 Ash Street
Vista, CA, 92081
USA

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